Hi, I'm Thea.
I'm an American that moved to Italy way back in 2003. I use my years of experience in Italia to help you realize your dream of living in Italy.
Move to Italy Masterclass Terms and conditions
This Agreement sets out the entire arrangement between us. Since we know reading legal documents is not the most fun, we’ve tried hard to keep things as simple as possible, which means no complicated jargon! With this Agreement, we simply want to ensure we provide you with clear expectations as we start work together towards achieving your goals.
1. The Agreement
You are agreeing to enter into a Group Coaching Program (“the Program”) with Doing Italy, LLC of 8935 SW 163 Terrace, Miami, FL 33157 (referred to in this document as “We”, “Our” or “Us”).
2. The Services
2.1. The Services (“Services”) we shall deliver as part of the Program are as listed on the sales page and are delivered to the customer email address or through a personal account set up on the course hub.
Any additional contact or support you request that is not included in the Services above will require separate terms and conditions and separate fees will apply.
2.2. Our delivery of the Services will be subject to these Agreement terms and you accept them when you agree to purchase our Program and provide payment of the Program Fee, unless we agree in writing otherwise.
2.3. When we deliver the Services to you, we may engage the services of our employees, contractors and such other third-party providers as may be necessary.
2.4 We agree to use our best endeavors to ensure the listed guests mentioned in the program services will be in attendance. If for any reason they are unavailable the Company will attempt to reschedule or provide another analogous service.
2.5. We agree to use our best endeavors to deliver the Services within the timescales set out within this document, but in purchasing this Program, you accept and understand that as we operate a global business which involves regular travel across the world, delays to the delivery of the Service may arise due to location, time differences, or lack of secure, reliable or accessible telecommunication services. Where we experience delays in delivering the Services to you, we’ll do our best to inform you in advance or where that is not possible, we’ll notify you as soon as we can once accessibility is restored.
2.6. The company may, from time to time, provide information from a third part in the form of a guest interview on the website, blog, or other medium. The Company does not control the information provided by such third-party guests, is not responsible for investigating the truth of any information provided.
2.7. While you are granted lifetime access to the Move to Italy Masterclass group coaching, you may not be eligible for some of the bonuses at the discretion of Doing Italy, LLC
3. Our Obligations
3.1. We agree to deliver the Program and the Services to you with reasonable care and skill.
3.2. Material will be delivered by email or be posted on the course hub as deemed fit by the company. The client will be notified via email when a training is released. It is the Client’s responsibility to check their email for the message, to review and download any material, and to show up to any live training. If for some reason details on the training or material is not received, it is the Client’s responsibility to notify Company.
3.3. If we have to cancel a Session then we shall use our best endeavors to provide you with as much notice as possible.
4. Payment Terms
4.1. The fee for the Program is as stated on the course hub and can be viewed on your order receipt (“the Fee”). Fees vary per course.
4.2. Payment of the Fee shall be made via the invoice provided using PayPal (info@doingitaly.com) or another form of Credit Card.
For additional payment options, please contact us directly at assistance@doingitaly.com using "Payment Options" in the subject line.
4.3. The Fee must be paid within 48 hours from the date of our invoice.
4.4. The Fee shall be paid without any deduction or any withholding except as may be required by law.
5. Refund Policy
5.1. For the sale of certain products, like the Move to Italy Masterclass, the Company provides a money-back guarantee. That money-back guarantee is governed by the following terms, except to the extent that the terms of a specific product or service provide otherwise.
With respect to any purchase, you must request your money back within 60 days of the purchase. A request for a refund must be sent in writing to assistance@doingitaly.com. That email must contain information about the product you purchased, the date of the purchase, and the email and name associated with any such purchase.
6. Cancellation and Termination
6.1. This Agreement between us may be terminated by either one of us giving the other notice by email in the following circumstances:
6.1.1. either one of us breaches a term of this Agreement, and where it is a breach capable of remedy, fails to remedy that breach within 14 days of being notified by the other person; or
6.1.2. either one of us breaches a term of this Agreement which is incapable of being remedied; or
6.1.3. you provide us with 14 days’ notice to cancel this Agreement. Please remember the refunds policy above.
6.2. We reserve the right to limit delivery of the Program or suspend, and/or terminate this Agreement without refunding any Fee, whether paid, or remaining due, if we reasonably determine that you are:
6.2.1. preventing us from delivering the Program and the Services in any way. Such behavior shall include, but not be limited to, displaying a lack of interest in the Program or Services, repeatedly ignoring or failing to respond to emails or other messages, communicating in a way which is abusive or intended to cause offence; and/or
6.2.2. failing to follow or abide by any term of this Agreement, whether such action constitutes a material breach or not.
6.3. Upon termination of this Agreement for any reason:
6.3.1. any Fee or other monies owing to us shall become immediately due and payable;
6.3.2. any term of this Agreement which either expressly or by its nature relates to the period of time after termination and/or the Services have been delivered, shall remain in full force and effect;
6.3.3. both of us agree to stop using, either directly or indirectly any Confidential Information, and shall immediately return to the other any documents in our possession or control which contain any Confidential information.
7. Events outside of our control
7.1. Whilst we shall make every effort to deliver the Program to you, certain events may arise which are outside of our control and which may affect our ability to deliver the Program. Such events may include an Act of God, Strike, War, Riots, Lock Outs, Fire, Flood, Accident, any Act/Omission of a Telecommunications officer or Third-Party Supplier of Services, or any other circumstances beyond our control (“Events’). Should an Event occur then the timescales for delivery of the Program shall be extended until a reasonable time after the Event, and under no
circumstances shall we be liable for any loss or damage suffered by you as a result.
7.2. Where an Event arises and continues for a period of 30 days and we are unable to deliver the Program or any Services to you within that 30 days, then you will be entitled to terminate this Agreement by giving notice in writing. In the event of such termination we shall agree upon a fair and reasonable pro-rata payment for all Services provided up to the date of termination.
8. Confidentiality, Intellectual Property and Data Protection
8.1. For the purposes of this Agreement Confidential Information shall mean personal information, ideas, any business practices, materials, content, documents, video and audio recordings, presentations, resources, downloads, podcasts, workbooks or any other confidential and/or proprietary information (“Confidential Information”).
8.2. In order for you to benefit fully from this Program, you accept that you may be encouraged to disclose Personal Data and / or Confidential Information. We understand and respect the value of such information and shall not, either directly or indirectly, communicate or disclose, make available to, or use for our own benefit or for the benefit of any other person or entity any Confidential Information that you may disclose to us or that may be disclosed as part of your participation in the Program other than to our employees, contractors, agents or advisors, to the extent necessary for delivery of the Program.
8.3. Confidential Information, for the purposes of this Agreement excludes any information that:
8.3.1. was already known to us prior to being provided with that information by you;
8.3.2. is already accessible in the public domain;
8.3.3. is provided to us by a third party separately from this Agreement and without any breach of the terms of this Agreement; or
8.3.4. is produced, developed or collated by us independently of you and without any breach of the terms of this Agreement.
8.4. Where we process your personal data, we shall do so in accordance with the terms of our Privacy Notice which can be found on our website at www.doingitaly.com.
8.5. We are grateful to receive testimonials, comments, reviews, images or similar information (“Reviews”). As part of this Agreement you consent for us to exhibit, copy, publish, distribute, use on or in any of our website, pages, other social media sites, advertising, marketing campaigns or email communications any of these Reviews as we reasonably require to lawfully promote our business. You can withdraw your consent at any time by emailing us.
8.6. By purchasing the Program, you hereby agree and undertake that from the date of this Agreement:
8.6.1. not to infringe any of our copyrights, patents, trademarks, trade secrets or other intellectual property rights;
8.6.2. that any Confidential Information disclosed by us is confidential and proprietary, and belongs solely and exclusively to us;
8.6.3. not to disclose, communicate, reproduce, distribute, make available to or use for your own benefit, whether personally or commercially, and whether directly or indirectly, our Confidential Information and any other materials and resources provided during delivery of the Program or use it or them in any manner other than as necessary as part of your participation in the Program;
8.6.4. not to use any of our Confidential Information or other materials or resources for any purposes which are unlawful, would cause harm or distress to another person, or would cause damage to our business or
reputation;
8.6.5. that all information and data provided by us whether marked Confidential or not is our confidential and proprietary intellectual property and belongs solely and exclusively to us, and may only be used by you as expressly authorized by us and nothing in this Agreement constitutes a transfer of any intellectual property or grant of a license or any right to use unless expressly agreed in writing by us;
8.7. As part of our delivery of the Services we shall grant to you a personal, limited, non-transferable, non-exclusive, revocable license to access and use the materials and resources we provide solely for your private and personal use in connection with the Program. Your license becomes valid upon payment of the Fee and any other monies owing to us.
8.8. Where any of the materials and resources we provide contain intellectual property belonging to a third party, your use of that material will be governed by that third party’s terms and it shall be your responsibility to seek consent to use that material. We will not be liable to you in connection with your use or attempted use of any materials which contain intellectual property belonging to a third party.
9. No Warranties
THE COMPANY MAKES NO WARRANTIES REGARDING THE PERFORMANCE OR OPERATION OF THIS WEBSITE. THE COMPANY FURTHER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE INFORMATION, CONTENTS, MATERIALS, DOCUMENTS, PROGRAMS, PRODUCTS, BOOKS, OR SERVICES INCLUDED ON OR THROUGHTHIS WEBSITE. TO THE FULLEST EXTENT PERMISSIBLE UNDER THE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
10. Limitation of Liability
10.1. We have made every effort to accurately represent the Program and the Services. Any testimonials and/or examples of results experienced are not intended to represent or guarantee that anyone will achieve the same or similar results. Each individual’s success depends on many factors, including his or her background, dedication, desire, and motivation. As with any business endeavor, there is an inherent risk of loss of capital and we make no guarantee, representation or warranty with respect to the Services provided.
10.2. You agree to absolve the company of any and all liability or loss that you or any person or entity associated with you make suffer or incur as a result of the use of the information contained on this website and/or the resources you may receive or download associated the Program. You agree you that the company will not be liable to you for any type of damages, direct, indirect, special, incidental, equitable, or consequential or damages for use of this website and the Program.
10.3. Throughout the duration of the Program and at any time thereafter, you agree to take no action which is intended, or would reasonably be expected, to harm Thea Duncan, her company, agents, employees, contractors, or clients, or its or their reputation or which would reasonably be expected to lead to unwanted or unfavorable publicity to us, our agents, employees, contractors, or clients.
10.4 Should a dispute arise between us in connection with this Agreement which we are unable to resolve amicably then we both agree to refer the matter to an independent mediator for resolution. In the event an agreement can still not be reached then legal action can be commenced.
10.5. You agree to indemnify us against any costs, liability, damages, loss, expenses or claims that we incur as a result of your default or violation of any term of this Agreement.
11. Notice
11.1. Any reference in this Agreement to the provision of a notice shall mean notice in writing sent by email to the email address included in this Agreement. All emails will be taken as delivered 48 hours from valid transmission.
11.2. If you change your contact email address it will be your responsibility to notify us so that we can update our records.
12. General
12.1. The failure of either one of us to actively enforce any provision of this Agreement shall not constitute a waiver, diminution or limitation of any right (including any enforcement rights).
12.2. In the event any provision of this Agreement is deemed to be invalid, or unenforceable for any reason then that provision shall be struck out and the remaining provisions shall remain valid and enforceable.
12.3. This Agreement represents the entire agreement between us and supersedes all other negotiations, drafts, correspondence and discussions prior to the date this Agreement is signed.
12.4. You agree that no other representations have been made by us to induce you into purchasing the Program and no modification to this Agreement shall be effective unless in writing and signed by us both.
13. Applicable Law
13.1. This Agreement is formed in the United States, which is our principal place of business, and this Agreement and the rights of us both shall be governed by the laws of the United States and in the absence of any controlling federal law, with the laws applicable to the State of Florida.
14. Dispute Resolution; Costs and Fees; Applicable Law/Venue
Both Company and Client agree to make every effort to resolve disputes without the need for third-party assistance. If that cannot be done, Company and Client agree to utilize mediation in order to resolve the dispute. The mediation will either be held in Florida or through an online mediation service. Both parties must agree to the mediation service and mediator to assist in resolving the dispute. Both parties agree that their good faith participation in mediation is a condition precedent to pursuing any other available legal remedies.
Parties agree that this Agreement shall be governed by and construed in accordance with the laws of Florida. Parties agree that the venue for any court proceedings arising out of this Agreement shall be in Florida.
If Company is the successful party to the dispute resolution, Company will be entitled to costs and fees incurred in resolving or settling the dispute, in addition to any other relief to which Company may be entitled.
15. The Italian On Tour Travel Voucher
15.1. The Italian On Tour - The Travel Voucher is valid until December 31, 2021 and can be used towards the following itineraries: Italy Undiscovered, Italian Truffle Adventure, Italy's Epicurean Journey
15.2. The voucher amount is the following: $250 off per person (or $500 off per couple) for Italy Undiscovered or Italian Truffle Adventure, $325 off per person ($750 off per couple) for Italy's Epicurean Journey
15.3. The voucher cannot be applied with any other offers.
15.4.. If you request a refund of the Move to Italy Masterclass you will no longer be eligible for the voucher.